• Enthusiasm Makes the Sale

    enthusiasmYesterday, my orthopedic surgeon sold me on something I swore I’d never buy: two new shoulders. And he did it with nothing more than pure, unfiltered enthusiasm.

    Years ago, when I was trained as a sales trainer, I learned that 85% of any sale comes down to enthusiasm. The same words spoken in a monotone simply won’t get the same results. Yesterday, in that exam room, I got a masterclass in just how true that is.

    Several years ago, I began having severe pain in both shoulders. An MRI revealed that my rotator cuffs were irreparably torn. My doctor suggested injections to help manage the pain. The first two rounds, spaced 90 days apart, worked well. But when I went for the third injection, nothing. No relief at all.

  • Unrecognized Growth

    growthI’ve been out working since I was sixteen years old.  The training process has always come easily to me. With each new employer, I enjoyed the beginner phase. There is always new learning and processes to add to my knowledge base. There was one situation that came to mind and it was one where I experienced tremendous growth. 

  • Dance Motivation

    danceDuring my childhood, every Saturday was cleaning day.  It was the last thing a kid wants to do on the weekend, but it was not an option.  Everyone had their certain jobs, like my job was to dust the entire house and Lisa’s job was to vacuum everything.